Associated Security sees installing a safe for a client as the start of the relationship, and has a comprehensive after sales service in operation. Regular scheduled service visits ensure that the safes are maintained to the highest standards, so our clients receive the best return on the initial investment.We also provide a full national coverage with 5 depots across the UK and in an emergency can have one of our team with a client anywhere in the UK within 3 hours.
As well as our dedicated lock and safe engineers we have a delivery and installation team (trained Loler & Hiab, Lorry Loader, Slinger Banksman, Thomas Truck Training AITT/ITSSAR) and a fleet of installation vehicles fitted with parts for every on site eventuality. All our lock and safe engineers are active members of The Master Locksmith Association (MLA) and undergo training and annual assessment. We ensure that our engineers are CSCS Certified, CRB checked and BS7858:2006 screened prior to carrying out any on site works.Our management control system covers health and safety, quality assurance, the environment, customer service, equal opportunities and staff training and development.
We uphold accreditations through the MLA, SAFEContractor, Construction Line, CHAS and Sold Secure. Services include removal and relocation of safes, data and fire cabinets, the supply and fitting of time locks, air tube systems, and retro fitting of digital locks, access control, road blockers, bollards and shutters.
From our helpdesk the latest technology Workflow system allows us to track and trace engineers and equipment. Engineers can log on and off site at the touch of a button so the operations team are constantly bench marking and monitoring our key performance indicators offering you the best level of service.We offer independent advice from the largest range of manufacturers from our showrooms, enabling us to give the best solution without bias. All our locks are VDL Compliant to ensure they conform to insurance regulations.
